Shipping policy

Shipping Policy

Last updated: September 2026

At WYNMAN, we aim to process and deliver your orders safely and as quickly as possible.

1. Shipping Coverage

WYNMAN currently ships products to serviceable locations across India.

Delivery availability may vary depending on the product, destination, courier service, and other logistical considerations.

If a particular location cannot be serviced, we will inform the customer as soon as reasonably possible.

2. Order Processing

Orders are normally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on Sundays, public holidays, or during periods of exceptionally high order volume may require additional processing time.

You will receive an order confirmation after your order has been successfully placed.

3. Delivery Time

Once dispatched, orders are generally expected to be delivered within approximately 3–7 business days, depending on the delivery location and courier service.

Remote locations, difficult-to-service areas, and certain products may require additional time.

The delivery estimate provided at checkout or communicated after dispatch should be considered the most relevant estimate for your particular order.

Delivery timelines are estimates and are not guaranteed unless expressly stated otherwise.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your payment.

Where WYNMAN offers free shipping or promotional shipping, the applicable conditions will be clearly displayed on the website or during checkout.

Shipping charges may vary depending on:

Delivery location.
Order value.
Product size or weight.
Shipping method.
Promotional offers.

5. Order Tracking

Once your order has been dispatched, we may provide a tracking number or tracking link through email, SMS, WhatsApp, or another available communication method.

Customers can use the tracking information to monitor the progress of their shipment.

Tracking information may take some time to become active after the shipment is handed over to the courier.

6. Delivery Attempts

Our courier or logistics partner may make multiple attempts to deliver your order.

Please ensure that:

The delivery address is accurate and complete.
Someone is available to receive the package where required.
Your phone number is reachable during the delivery period.

If delivery fails because of an incorrect address, recipient unavailability, refusal to accept the shipment, or other circumstances attributable to the customer, additional delivery or re-shipping charges may apply where applicable.

7. Incorrect or Incomplete Address

Customers are responsible for providing an accurate delivery address, including:

Full name.
House/building number.
Street/locality.
City/town.
District.
State.
PIN code.
Contact telephone number.

If you notice an error in your delivery address, please contact us immediately at:

Email: wynmans@gmail.com
Phone: 9645265505

We will attempt to update the address if the order has not yet been dispatched.

Once an order has been dispatched, changing the delivery address may not be possible.

8. Delayed Deliveries

Delivery times may occasionally be affected by circumstances beyond WYNMAN's reasonable control, including:

Weather conditions.
Natural disasters.
Transportation disruptions.
Public holidays.
Strikes or labour disruptions.
Government restrictions.
High shipping volumes.
Courier-related delays.
Incorrect or incomplete delivery information.
Other unforeseen circumstances.

If your shipment is significantly delayed, please contact us and we will assist in checking the status with the relevant logistics provider.

9. Lost or Missing Shipments

If a shipment appears to be lost or has not been delivered within a reasonable period after the expected delivery date, please contact us at:

Email: wynmans@gmail.com
Phone: 9645265505

We may investigate the shipment with our logistics partner.

Depending on the circumstances, WYNMAN may provide a replacement or refund in accordance with our policies and applicable law.

10. Damaged Packages

If your package appears visibly damaged at the time of delivery, we recommend that you:

Photograph the package before opening it.
Record photographs or video while opening the package where practical.
Check the product for damage immediately.
Contact WYNMAN as soon as possible.

For damaged or defective products, please refer to our Return & Refund Policy.

Where possible, retain the original packaging until your issue has been resolved.

11. Wrong or Missing Products

If you receive a product different from what you ordered, or an item or accessory is missing from your package, please contact us as soon as possible.

Please provide:

Your order number.
Details of the issue.
Photographs/video of the received product and packaging where applicable.

Eligible cases will be handled in accordance with our Return & Refund Policy.

12. Cash on Delivery

Cash-on-delivery availability, if offered, may vary by location, product, order value, and courier service.

WYNMAN reserves the right to restrict or disable COD for particular orders or locations where necessary.

Any applicable COD charges will be displayed before the order is completed.

13. International Shipping

Unless expressly stated on the website, WYNMAN currently does not guarantee international shipping availability.

If international shipping is introduced, the applicable destinations, shipping charges, delivery estimates, customs duties, taxes, and other conditions will be displayed separately.

14. Customs, Duties and Taxes

For shipments where customs clearance or additional government charges apply, the customer may be responsible for applicable duties, taxes, or other charges as required by law.

Any such charges will be communicated where reasonably known.

15. Products With Special Delivery Requirements

Certain products may have specific shipping restrictions because of their size, weight, nature, legal requirements, or transportation limitations.

Where special shipping conditions apply, they will be disclosed on the relevant product page or during checkout.

16. Split Shipments

Depending on product availability, warehouse location, or logistics requirements, products from the same order may occasionally be shipped separately.

Where this occurs, the customer may receive separate tracking information.

There will generally be no additional shipping charge to the customer solely because WYNMAN has split an order into multiple shipments, unless otherwise disclosed at checkout.